Privacy Policy

1. Introduction

CryptoForger SARL ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website or use our investment banking services. We are a Luxembourg-registered company (Registration Number: RCSB362514) and comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller Information

CryptoForger SARL acts as the data controller for the personal data we collect and process. You can contact us regarding any data protection matters:

3. Data We Collect

The data collection we undertake depends on your interaction with our services. We collect personal information that you voluntarily provide to us and information that is automatically collected when you use our website or services:

Personal Information You Provide:

• Contact information (name, email address, phone number, postal address)
• Professional information (company name, job title, industry)
• Financial information relevant to our services
• Communication preferences and enquiry details
• Any other information you choose to provide in forms or communications

Automatically Collected Information:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookie and tracking technology data

4. How We Use Your Information

The use of your data is essential for providing our investment banking services and maintaining our business relationship with you. We process your personal information for the following purposes:

• Providing investment banking services and financial advisory
• Responding to your enquiries and communications
• Processing and managing your account or service requests
• Conducting due diligence and compliance checks
• Improving our website and services
• Sending you relevant information about our services (with your consent)
• Complying with legal and regulatory obligations
• Protecting against fraud and ensuring security

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: To perform our contractual obligations and provide services
• Legal Obligation: To comply with regulatory and legal requirements
• Legitimate Interest: For business operations, security, and service improvement

6. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our cookie usage, please refer to our Cookie Policy.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• With service providers who assist in our business operations (under strict confidentiality agreements)
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of others
• With your explicit consent for specific purposes
• In connection with a business transfer or merger (with appropriate safeguards)

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific data retention periods depend on the type of information and the purpose for processing. Generally, we retain client data for a minimum of seven years as required by Luxembourg financial regulations, and marketing data until you withdraw consent or for a maximum of three years from your last interaction with us.

9. Your Rights

Under GDPR and Luxembourg data protection law, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we will ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

12. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

13. Complaints

If you believe we have not handled your personal data in accordance with data protection law, you have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) or your local supervisory authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.